Contact Us
Send us a Message
Info
Phone number: +506 7290-4402
Support email: info@pidesignstudios.com
Sales email: jonathan@pidesignstudios.com
Frequently Asked Questions
How Do I Get Started?
Once you know which style and length you’d like to start with, click the ‘Add To Cart’ button of your selection. You will be directed to our payment processing page to use Paypal, Visa, Mastercard, or American Express. After purchase you will be asked to download our production guiding questionnaire, email that to info@pidesignstudios.com
How Does It Work?
Once you’ve placed your order and completed our questionnaire we’ll move through script, voice-over, storyboard and animation in an average period of 2 or 8 weeks depending on the package. We’ll assign a project manager to your video, who will guide you through the process in a ‘done-for-you’ manner for explainer/whiteboard packages and a ‘done-with-you’ manner for premium videos.
Is It Limited To One Video Per Customer?
No, you can order as many as you like. You can also combine multiple orders to get a longer video, so if you order 4 X 30 second packages, you may produce 1 X 120 second video or 4 x 30 second videos for example. Just let us know in the questionnaire.
Can I Get A Longer Video?
Yes, you can order multiple 30 second packages, and can combine them into 1 video OR spread those seconds across multiple videos. Just be sure to mention it in the questionnaire how your would like to use your seconds e.g one long video or multiple short videos etc.
What If I Don't Like The Video?
Once we deliver your first video preview, you will be able to make 2 rounds of animation changes free of charge. If after that you are still unhappy you can request a refund.
How Much Content Can Fit In 30 Seconds?
A 30 second script is 75 words, so we can usually fit the following sections: Problem Definition, Solution, Call To Action. But don’t worry, if you want to make your video longer during production, we can expand the length and budget with your approval.
What do you receive?
Professional explainer video that explains how your customers can use your software on multiple devices.
Why should you try it?
73% of users bought a product after watching an explainer video about it.
Ready to get started?
Get in touch, let’s talk about your idea.
